客服专员的英语简历

客服专员的英语简历范文模板

　　时间真是转瞬即逝，许多朋友又将开始寻求新的工作机会，感觉我们很有必要写简历了。相信写简历是一个让许多人都头痛的问题，下面是小编帮大家整理的客服专员的英语简历范文模板，仅供参考，欢迎大家阅读。

　　Robin Lamb

　　3000 Tracy Street,Los Angeles, CA 90027

　　Telephone No: 323-660-5189

　　Email id:

　　Objective :

　　Position as a Customer Service Manager.

　　Abilities :

　　8 years of customer service.

　　Excellent written and verbal communication skills, with an eye for detail.

　　Extremely productive in a high volume, high stress, environment.

　　Proficient in the use of IBM clone and Mac desktops.

　　Highly productive in the use of Office 20xx Professional.

　　Self starter with a can do attitude.

　　Employment History :

　　City Financial, Los Angeles, CA , 1998 - Present

　　Customer Service Manager

　　Collaborated with the Product Development department in developing new Fee Based products and their sales to the unbanked credit card membership base. Answered an average of three hundred customer calls in a day through the call center queue. Worked as a Senior Representative in the Promise to Pay department to ensure customers where given assistance in bringing their over limit and/or pass due account current Performed duties in the Retention department retaining customers who wanted to cancel their accounts.

　　CitiTrust, Santa Monica, CA , 1994 - 1998

　　Customer Service Representative

　　Answered inbound calls in support of customer needs. Conveyed in a reassuring manner step by step instructions to resolve application issues. Reviewed and issued audits on account information and processes. Performed queries in multiple databases. Adhered to government monetary regulations. Assisted in the creation and development of the banks customer relationship management system.

　　Education :

　　Gonzaga University, Spokane, WA

　　B.A., Business And Economics, 1994

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